Terms and Conditions

Last Updated: September 14, 2024

Welcome to Dhashvi Global Sourcing ("Company," "we," "our," "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. Acceptance of Terms

By accessing or using our website and services, you confirm that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you are prohibited from using our website and services.

2. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically. Continued use of our services after any changes constitutes acceptance of the new Terms.

3. Services Provided

3.1 Product Development and Sourcing

  • We specialize in product development, sourcing, and quality assurance of Indian-origin products.
  • Our expertise includes home furnishings, wood and iron furniture, lighting, decorative accessories, floor coverings, fashion garments, and more.

3.2 Custom Sourcing Solutions

  • We offer tailored sourcing solutions to meet the unique needs of our clients, ensuring high-quality products at competitive prices.

3.3 Quality Assurance

  • We implement rigorous quality assurance processes to ensure that all products meet our standards and your expectations.

4. Ordering and Payment

4.1 Orders

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

4.2 Payment Terms

  • Payments must be made in full before the commencement of services or as otherwise agreed upon in writing.
  • We accept various payment methods as specified on our website. All payments are processed securely through third-party payment processors.

4.3 Pricing

  • Prices for our services and products are subject to change without notice. We strive to provide competitive pricing but cannot guarantee prices remain unchanged.

4.4 Invoices and Billing

  • Invoices will be issued upon order confirmation and must be paid within the specified payment terms. Late payments may incur additional charges.

5. Delivery and Shipping

5.1 Delivery Times

  • We aim to deliver products within the agreed-upon timelines. However, delivery dates are estimates and may be subject to delays beyond our control.

5.2 Shipping Costs

  • Shipping costs are calculated based on the size, weight, and destination of the order. These costs will be communicated during the ordering process.

5.3 Risk of Loss

  • The risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for any loss or damage during transit.

6. Returns and Refunds

6.1 Return Policy

  • We accept returns of defective or damaged products within [X] days of delivery. Products must be returned in their original condition and packaging.

6.2 Refunds

  • Refunds will be processed upon receipt and inspection of the returned products. Refunds will be issued using the same payment method used for the original purchase.

6.3 Non-Returnable Items

  • Certain items, such as customized or personalized products, may not be eligible for return. These exceptions will be clearly stated at the time of purchase.

7. Intellectual Property

7.1 Ownership

  • All content on our website, including text, graphics, logos, images, and software, is the property of Dhashvi Global Sourcing or its licensors and is protected by intellectual property laws.

7.2 Limited License

  • We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes, subject to these Terms.

7.3 Restrictions

  • You may not reproduce, distribute, modify, create derivative works from, or publicly display any content from our website without our prior written consent.

8. User Responsibilities

8.1 Accurate Information

  • You agree to provide accurate, current, and complete information when using our services or placing orders.

8.2 Compliance with Laws

  • You agree to comply with all applicable local, state, national, and international laws and regulations when using our services.

8.3 Prohibited Activities

  • You agree not to use our website or services for any unlawful or prohibited activities, including but not limited to:
    • Unauthorized access to our systems
    • Transmission of harmful or malicious software
    • Infringement of intellectual property rights

9. Limitation of Liability

9.1 No Liability for Indirect Damages

  • To the fullest extent permitted by law, Dhashvi Global Sourcing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services.

9.2 Maximum Liability

  • Our total liability for any claim arising out of or relating to these Terms or your use of our services shall not exceed the amount paid by you for the services in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Dhashvi Global Sourcing, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in [Your City/State], India.

12. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our services will cease immediately.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Dhashvi Global Sourcing regarding your use of our services and supersede all prior agreements, understandings, and representations.

15. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: [email protected] 

  • Phone: +91 95 85 48 48 48 

  • Mailing Address:

    Dhashvi Global Sourcing, 

    No. 7A, Periyakulathupalayam West,

    Karur - 639006, Tamilnadu. India